Please Note: We've just updated our delivery options.
How much is delivery?
Delivery is £3.99 up until an order value of £30. Over £30 it's free. We like to give people options on couriers so we're now also offering an additional charged Premium DPD service for £5.99. Don't forget though our standard service is Next Day anyway, so this is really for people who have a preference for DPD.
Is it free delivery (over £30) all over the UK?
It is. It's a Next Day service, often much quicker. However the more remote parts of the country are likely to be three days.
How long does delivery take?
What if I need it more quickly?As it stands we don't have timed or weekend delvieries. However we should be able to work with you. If you need the products more quickly then please just let us know.
Do you deliver Saturdays and Sundays?We don't I'm afraid. All of delivery times are based on working days. For example placing a 'Premium' Next Day delivery on a Friday would result in you getting the product on Monday. We can organise Saturday deliveries. Simply get in touch with us for a quote on these.
Is my delivery tracked?It depends. If it's coming to you via Royal Mail then it isn't. (It will tell you which methods it's coming both when you checkout and on the confirmation email). If it's being sent via UK Mail or DPD, then you'll get an email with a tracking number and a link to follow.
What's the latest order time for Premium Next Day?You need to get your order placed before 3pm for our Next day service. And remember this is Weekday only. We don't delivery on Saturdays.
Is the Premium Next Day service available all over the UK?Unfortunately not. The exact list changes often so do get in touch with us to check. However if your postcode is one of the ones listed below then unfortunately we're unlikely to be able to offer a next day service. Our courier works with local partners. The exact time varies but will be around 2-3 days.
|Post codes excluded from Next Day Premium|
|SCOTLAND||HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IV1, IV2, IV3, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV30, IV31, IV32, IV36, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52, IV53, IV54, IV55, IV56, KA27, KA28, KW1, KW2, KW3, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, ZE1, ZE2, ZE3|
|NORTHERN IRELAND||All BT postcodes.|
|OTHER REGIONS||M8, IM9, IM99, TR21, IM1, TR22, IM2, TR23, IM3, TR24, IM4, TR25, IM5, IM6, IM7, PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41 and all other IM postcodes|